About Polargear

Lunch Bags Lunch Boxes Cooler Bags Food Storage Travel Mugs and Flasks and more, since 1999 Polar Gear has been making coolbags and other cool stuff. We pay attention to the details to produce quality, performing products that you can rely on. You’ll find Polar Gear products in many well known retailers and, with thousands of satisfied customers, we are proud to have become one of the leading insulated products brands in the UK.

Polar Gear is for everyone... for those fun days out with the family, camping trips, busy commutes or lunch in the office, whether its keeping your food cool and in good condition for longer, or keeping that soup or cup of coffee nice and hot, we have a quality product specially designed for you.


We value your opinion. At Polar Gear, we like to know what you think about our products and service. Whether you require general advice on our products or want to discuss an order you have already placed we are happy to help. You can contact us in the following ways:


0845 293 2793

Our customer care team is available to take your call Monday to Friday 9am to 6pm.


Our e-mail address is: customercare@polargear.com

Drop us line by e-mail and we will get back to you within 1 working day.

Remember you can shop online with us any time!


Customer Care Team
Polar Gear
The Old School
Princes Road
Surrey, KT13 9BN

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